Page 1 sur 1

Problème d'affichage du site après click dans mail

Posté : ven. 22 sept. 2023 11:47
par 0x2424
Bonjour,

Lorsque nous cliquons sur le lien du ticket envoyé par mail, l'affichage du site est cassé.

Ca ne se produit pas dans d'autres contextes.

Cordialement.

Re: Problème d'affichage du site après click dans mail

Posté : ven. 22 sept. 2023 12:38
par Flox
Bonjour,

Pouvez-vous mettre a jour votre application est réessayer.

Cdt

Re: Problème d'affichage du site après click dans mail

Posté : ven. 22 sept. 2023 15:29
par 0x2424
J'ai fais les MAJ jusqu'au patch 3.2.37 + redémarrage du service apache2, mais le problème persiste.

Re: Problème d'affichage du site après click dans mail

Posté : ven. 22 sept. 2023 15:32
par Flox
Pouvez-vous indiquer si l'URL présent dans les mails et différent de celui que vous utiliser pour vous connecter à l'application ?

Pourrez vous indiquer si des erreurs apparaissent lorsque qu'avec chrome vous appuyer sur F12 sur l'onglet console ?

Cdt

Re: Problème d'affichage du site après click dans mail

Posté : lun. 25 sept. 2023 11:33
par 0x2424
Bonjour,
Flox a écrit : ven. 22 sept. 2023 15:32 Pouvez-vous indiquer si l'URL présent dans les mails et différent de celui que vous utiliser pour vous connecter à l'application ?
Pour tester, j'ai mis les deux URL dans le texte du mail.

La balise [link] utilise le FQDN et elle renvoie vers le site avec un problème d'affichage.
L'adresse ip est rentrée en dur dans le texte et là, il n'y a pas de problème d'affichage.
Flox a écrit : ven. 22 sept. 2023 15:32 Pourrez vous indiquer si des erreurs apparaissent lorsque qu'avec chrome vous appuyer sur F12 sur l'onglet console ?
Chrome renvoie les erreurs suivantes :

Code : Tout sélectionner

Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Refused to apply style from '<URL>' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/fortawesome/font-awesome/css/fontawesome.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/components/bootstrap/dist/css/bootstrap.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/template/ace/dist/css/ace-font.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/template/ace/dist/css/ace-themes.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/components/tempusdominus/bootstrap-4/build/css/tempusdominus-bootstrap-4.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/fortawesome/font-awesome/css/solid.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/template/ace/dist/css/ace.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/components/selectize/css/selectize.bootstrap4.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/components/bootstrap/dist/css/bootstrap.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/fortawesome/font-awesome/css/fontawesome.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/fortawesome/font-awesome/css/solid.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/components/tempusdominus/bootstrap-4/build/css/tempusdominus-bootstrap-4.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/vendor/components/selectize/css/selectize.bootstrap4.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/template/ace/dist/css/ace-font.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/template/ace/dist/css/ace.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to apply style from 'http://gestsup.societe.local/index.php/template/ace/dist/css/ace-themes.min.css' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
index.php:1 Refused to execute script from 'http://gestsup.societe.local/index.php/vendor/components/jquery/jquery.min.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.
index.php:1 Refused to execute script from 'http://gestsup.societe.local/index.php/vendor/components/popper-js/dist/umd/popper.min.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.
index.php:1 Refused to execute script from 'http://gestsup.societe.local/index.php/vendor/components/bootstrap/dist/js/bootstrap.min.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.
index.php:1 Refused to execute script from 'http://gestsup.societe.local/index.php/template/ace/dist/js/ace.min.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.
Cordialement

Re: Problème d'affichage du site après click dans mail

Posté : lun. 25 sept. 2023 11:45
par Flox
Pouvez-vous transmettre une impression écran de l'URL du serveur paramétré dans l'onglet Général ?

Cdt

Re: Problème d'affichage du site après click dans mail

Posté : lun. 25 sept. 2023 11:48
par 0x2424

Re: Problème d'affichage du site après click dans mail

Posté : lun. 25 sept. 2023 11:49
par Flox
suprimmer le /index.php :

https://doc.gestsup.fr/config/#serveur

Re: Problème d'affichage du site après click dans mail

Posté : lun. 25 sept. 2023 12:16
par 0x2424
Tout fonctionne correctement, merci !