Vue genérale

Ptitvincou · lun. 18 févr. 2013 18:26

Bonjour,

Peut être que je n'ai pas vu la manière d'operer mais je souhaite une categorie d'utilisateur ayant la capacité de voir l'ensemble des plannings (par date de demande ainsi que par date de résolution estimée)

Cordialement,

Vincent TOITOT

lun. 18 févr. 2013 19:31

Bonjour,

vous n'avez rien rater, le module planning étant jeune la vue que vous souhaité n'est pour l'instant pas disponible.

je met votre demande dans les demandes d'évolution.

Cdt

Ptitvincou · mar. 19 févr. 2013 11:32

Merci

Ptitvincou · jeu. 21 févr. 2013 18:10

Bon finalement, je me suis permis de modifier un peu le planning et j'ai ainsi l'ensemble des plannings avec les dates de résolutions estimées (date_hope) et la possibilité de trier par technicien. Parfait

Par contre je n'arrive pas a enlever le menu de gauche pour les impressions ... je ne trouve pas ou vous avez geré l'affichage. Ce qui est fait puisque le header n'apparait pas sur l’aperçu avant impression ...

Pouvez vous me renseigner ?
Cordialement,

jeu. 21 févr. 2013 19:06

Bonjour,

le menu de gauche est géré dans le fichier index_auth.php, est il possible de me transemettre les évolutions du planning que vous avez faites afin que je les intègres au prochaines MAJ.

Cdt

Drakounet · ven. 22 févr. 2013 10:01

Bonjour,

Pourriez-vous partager votre solution de planning sur plusieurs technicien à Flox, cela serai un plus pour la nouvelle version du logiciel ?

Merci

Ptitvincou · ven. 22 févr. 2013 10:05

Sans probleme,

je fais l'inventaire des lignes modifiées et je vous donne tout ça.

Vincent

Ptitvincou · ven. 22 févr. 2013 10:39

Voila je crois qu'il y a tout
Pour infos mes besoins etaient ceux ci: avoir un planning des interventions estimées pour chaque technicien avec une vue pour chacun afin de l'imprimer.

Ce que font mes modifs:
touts les tickets enregistrés ou modifiés avec une date estimée sont ajoutées au planning a 7h00 le matin (par fainéantise). Par défaut tous les évènements sont affichés mais on peut sélectionner un technicien.
Petit plus: quand on supprime un ticket l’événement disparait du planning ce qui si je ne me trompe pas n’était pas le cas auparavant.

dans les pages:
-ticket.php: modification a la ligne 70 -> 73 et 155 -> 176

-newticket.php: modification a la ligne 77 -> 84

-planning.php: modification a la ligne 82 -> 116 puis pour chaque <td> de chaque jour (ex: lignes 195 -> 214)

J'ai encadré les lignes modifiées par des "// ############ vincent" sauf pour les <td> de planning.php ...
Si vous avez une adresse mail vers laquelle je peux transférer le code source sinon voir ci-dessous :

A COPIER DANS NOTEPAD++ pour la correspondance des lignes ....

ticket.php:

Code : Tout sélectionner

<?php
/*
Author: Flox
FileName: ticket.php
Description: page to edit ticket
Version: 1.6
Last update: 24/01/2012
*/

// initialize variables 
if(!isset($userreg)) $userreg = ''; 
if(!isset($category)) $category = ''; 
if(!isset($subcat)) $subcat = ''; 
if(!isset($title)) $title = ''; 
if(!isset($date_hope)) $date_hope = ''; 
if(!isset($date_create)) $date_create = ''; 
if(!isset($dateres)) $dateres = ''; 
if(!isset($description)) $description = ''; 
if(!isset($resolution)) $resolution = ''; 
if(!isset($priority)) $priority = '';
if(!isset($dateres)) $dateres = '';
if(!isset($percentage)) $percentage = '';
if(!isset($id)) $id = '';
if(!isset($id_in)) $id_in = '';
if(!isset($save)) $save = '';
if(!isset($techread)) $teachread = '';
if(!isset($next)) $next = '';
if(!isset($previous)) $previous = '';
if(!isset($_GET['action'])) $_GET['action'] = '';
if(!isset($user)) $user = '';
if(!isset($globalrow['time'])) $globalrow['time'] = '';
if(!isset($_POST['mail'])) $_POST['mail'] = '';
if(!isset($_POST['upload'])) $_POST['upload'] = '';
if(!isset($_POST['title'])) $_POST['title'] = '';
if(!isset($_POST['description'])) $_POST['description'] = '';
if(!isset($_POST['resolution'])) $_POST['resolution'] = '';
if(!isset($_POST['Submit'])) $_POST['Submit'] = '';
if(!isset($_POST['subcat'])) $_POST['subcat'] = '';
if(!isset($_POST['user'])) $_POST['user'] = '';
if(!isset($_POST['modify'])) $_POST['modify'] = '';
if(!isset($_POST['quit'])) $_POST['quit'] = '';
if(!isset($_POST['date_create'])) $_POST['date_create'] = '';
if(!isset($_POST['date_hope'])) $_POST['date_hope'] = '';
if(!isset($_POST['date_res'])) $_POST['date_res'] = '';
if(!isset($_POST['priority'])) $_POST['priority'] = '';
if(!isset($_POST['criticality'])) $_POST['criticality'] = '';
if(!isset($_POST['category'])) $_POST['category'] = '';
if(!isset($_POST['time'])) $_POST['time'] = '';
if(!isset($_POST['time_hope'])) $_POST['time_hope'] = '';
if(!isset($_POST['state'])) $_POST['state'] = '';
if(!isset($_POST['cancel'])) $_POST['cancel'] = '';
if(!isset($_POST['technician'])) $_POST['technician'] = '';

// find current date & hour 
$hour = date("H:i");
$date = date("d/m/Y");
$today = "$date $hour";

//action print
if ($_GET['action']=="print") echo '<body onload="window.print();"> </body>';

//action delete
if ($_GET['action']=="delete") 
{
//disable ticket
$query = "UPDATE tincidents SET disable='1' WHERE id LIKE '$_GET[id]'";
$exec = mysql_query($query) or die('Erreur SQL !<br /><br />'.mysql_error());


//#################VINCENT
$query = "UPDATE tevents SET disable='1' WHERE incident LIKE '$_GET[id]'";
$exec = mysql_query($query) or die('Erreur SQL !<br /><br />'.mysql_error());
//FIN VINCENT

//redirect
echo "<div id=\"erreur\"><img src=\"./images/delete_max.png\" border=\"0\" /> Ticket supprimé.</div>";
	// redirect
	echo "<SCRIPT LANGUAGE='JavaScript'>
			<!--
			function redirect()
			{
			window.location='./index.php?page=dashboard&techid=$_SESSION[user_id]&state=1'
			}
			setTimeout('redirect()',$rparameters[time_display_msg]);
			-->
			</SCRIPT>";
}

//Master query
$globalquery = mysql_query("SELECT * FROM tincidents WHERE id LIKE '$_GET[id]'");
$globalrow=mysql_fetch_array($globalquery); 

//Database inputs if submit
if($_POST['modify']||$_POST['quit']||$_POST['mail']||$_POST['upload']||$save=="1") 
{
	// special char in sql query
	$_POST['description']  = str_replace('\\','\\\\',$_POST['description']);
	$_POST['resolution']  = str_replace("\\","\\\\",$_POST['resolution']);
	$_POST['title']  = str_replace("\\","\\\\",$_POST['title']);	
	$_POST['description'] = str_replace("'","\'",$_POST['description']); 
	$_POST['resolution']  = str_replace("'","\'",$_POST['resolution']); 
	$_POST['title']  = str_replace("'","\'",$_POST['title']); 
	$_POST['title']  = str_replace(chr(34),"\'",$_POST['title']);  
	
	// Include technician transfert 
	if ($_POST['technician']!=$globalrow['technician'] && $_POST['technician']!='')
	{
	$q1= mysql_query("SELECT * FROM tusers where id = $globalrow[technician]");
	$r1=mysql_fetch_array($q1); 
	$q2 = mysql_query("SELECT * FROM tusers where id = $_POST[technician]");
	$r2=mysql_fetch_array($q2);
	if ($globalrow['technician']=='0')
		{
		$_POST['resolution']="$today: Attribution de l\'incident à $r2[firstname] $r2[lastname].
$_POST[resolution]";
		} else {
		$_POST['resolution']="$_POST[resolution]
$today: Transfert de l\'incident de $r1[firstname] $r1[lastname] à $r2[firstname] $r2[lastname]. ";
		}
	}
	//AUTO modify state from 5 to 1 if technician change
	if ($_POST['technician']!=''&& $globalrow['state']=='5') $_POST['state']='1';
	
	//insert resolution date if state is res
	if ($_POST['state']=='3' && $globalrow['date_res']=='0000-00-00') $dateres=date("Y-m-d"); else $dateres=$_POST['date_res'];
	
	//unread ticket case when creator is not techncian 
	if($_POST['technician']!=$globalrow['technician']) $techread=0; else $techread=1;
	
	//unread ticket case when it's an unassigned ticket.
	if($globalrow['technician']=='') $techread=1;
	
	//Update ticket
	$query = "UPDATE tincidents SET 
	user='$_POST[user]',
	technician='$_POST[technician]',
	title='$_POST[title]',
	description='$_POST[description]',
	resolution='$_POST[resolution]',
	date_create='$_POST[date_create]',
	date_hope='$_POST[date_hope]',
	date_res='$dateres',
	priority='$_POST[priority]',
	criticality='$_POST[criticality]',
	state='$_POST[state]',
	time='$_POST[time]',
	time_hope='$_POST[time_hope]',
	category='$_POST[category]',
	subcat='$_POST[subcat]',
	techread='$techread'
	WHERE
	id LIKE '$_GET[id]'";
	$exec = mysql_query($query) or die('Erreur SQL !<br /><br />'.mysql_error());
	
//#################VINCENT
	$dateModifiee = $_POST['date_hope'].' 07:00:00';
	
	$query = mysql_query("SELECT * FROM `tevents` WHERE incident LIKE '$_GET[id]'"); 
	// si il y a un enregistrement a modifier 
	if(mysql_num_rows($query) >= 1)
	{
		$query_vincent = "UPDATE tevents SET date_start= '$dateModifiee' WHERE incident LIKE '$_GET[id]'";
		$exec_vincent = mysql_query($query_vincent) or die('Erreur SQL !<br /><br />'.mysql_error());
	}
	else // on le creer
	{
		if($_POST['date_hope'])
		{
			$dateModifiee = $_POST['date_hope'].' 07:00:00';
			$query_vincent= "INSERT INTO tevents (technician,incident,date_start,date_end,type,disable) VALUES ('$_POST[technician]','$_GET[id]','$dateModifiee','','3','0')";
			$exec_vincent = mysql_query($query_vincent) or die('Erreur SQL !<br />'.mysql_error());
		}
	}
	
	
//##############FIN VINCENT
	
	
	//uploading files
	include "./core/upload.php";
	
	//auto send mail
	if($rparameters['mail_auto']==1&&($_POST['upload']=='')){include('./core/auto_mail.php');}
	
	// redirect
	if ($_POST['quit'])
	{
		//select redirect page
		if ($_GET['state']=="1") {$www = "./index.php?page=dashboard&techid=$_SESSION[user_id]&state=1";} 
		else if ($_GET['state']=="2") {$www = "./index.php?page=dashboard&techid=$_SESSION[user_id]&state=2";}
		else {$www = "./index.php?page=dashboard&techid=$_SESSION[user_id]&state=1";}
			
		echo '<script language="Javascript">
		<!--
		document.location.replace("'.$www.'");
		// -->
		</script>';
	}
	echo "<div id=\"valide\"><img src=\"./images/save.png\" border=\"0\" /> Ticket sauvegardé.</div>";
	
	// send mail
	if($_POST['mail'])
	{
		// redirect
		$www = "./index.php?page=preview_mail&id=$_GET[id]";
		echo '<script language="Javascript">
		<!--
		document.location.replace("'.$www.'");
		// -->
		</script>';
	}
	

	// redirect
	echo "<SCRIPT LANGUAGE='JavaScript'>
			<!--
			function redirect()
			{
			window.location='./index.php?page=ticket&id=$_GET[id]'
			}
			setTimeout('redirect()',$rparameters[time_display_msg]);
			-->
			</SCRIPT>";
}
if($_POST['cancel']) 
{
echo "<div id=\"erreur\"><img src=\"./images/delete_max.png\" border=\"0\" /> Annulation pas de modification.</div>";
echo "<SCRIPT LANGUAGE='JavaScript'>
			<!--
			function redirect()
			{
			window.location='./index.php?page=dashboard&techid=$_GET[techid]&state=$_GET[state]'
			}
			setTimeout('redirect()',$rparameters[time_display_msg]);
			-->
			</SCRIPT>";
}
  
//unread ticket technician
if (($globalrow['techread']=="0")&&($globalrow['technician']==$_SESSION['user_id'])) 
{
	$query = "UPDATE tincidents SET techread='1' WHERE id='$_GET[id]'";
	$exec = mysql_query($query) or die('Erreur SQL !<br /><br />'.mysql_error());
}
//find previous and next ticket
$query = mysql_query("SELECT MIN(id) FROM tincidents WHERE id > '$_GET[id]' AND id IN (SELECT id FROM tincidents WHERE technician='$techid' AND state='$state' AND id not like '$_GET[id]')");
$next = mysql_fetch_array($query);
$query = mysql_query("SELECT MAX(id) FROM tincidents WHERE id < '$_GET[id]' AND id IN (SELECT id FROM tincidents WHERE technician='$techid' AND state='$state' AND id not like '$_GET[id]')");
$previous = mysql_fetch_array($query);

//percentage calc of ticket resolution
if ($globalrow['time_hope']!=0)
{
	$percentage=($globalrow['time']*100)/$globalrow['time_hope'];
	$percentage=round($percentage);
	if (($globalrow['time']!='1') && ($globalrow['time_hope']!='1') && ($globalrow['time_hope']>=$globalrow['time'])) $percentage="<font size=\"2\"><i>($percentage%)</i></font>"; else $percentage='';
}
?>

<div id="catalogue">
	<form name="form" enctype="multipart/form-data" method="post" action="" id="thisform">
		<h2 class="sec_head"><img src="./images/ticket-icon.png" /> Edition du ticket n°<?php echo "$_GET[id]   $percentage"; ?> &nbsp;&nbsp;
		<?php 
		//Display clock if alarm 
		$query = mysql_query("SELECT * FROM tevents WHERE incident='$_GET[id]' and disable='0'");
		$alarm = mysql_fetch_array($query);
		if($alarm) echo '<img title="Alame activée le '.$alarm['date_start'].'" src="./images/clock2.png" />';
		
		if($previous[0]!='') echo"		<a href=\"./index.php?page=ticket&id=$previous[0]&state=$state&techid=$techid\"><img border=\"0\" title=\"Ticket précédent\" src=\"./images/left.png\" /></a>&nbsp;"; 
		if($next[0]!='') echo"	<a href=\"./index.php?page=ticket&id=$next[0]&state=$state&techid=$techid \"><img border=\"0\" title=\"Ticket suivant\" src=\"./images/right.png\" /></a>";
		if ($rright['ticket_delete']!=0) echo '<a href="./index.php?page=ticket&id='.$_GET['id'].'&action=delete"><img align="right" style="margin:2px 10px 0px 0px; border-style: none;" alt="img" src="./images/delete_max.png" title="Supprimer ce ticket" /></a>';

		?>
		<a target="_blank" href="./index.php?page=ticket&id=<?php echo $_GET['id']; ?>&action=print"><img align="right" style="margin:2px 10px 0px 0px; border-style: none;" alt="img" src="./images/print.png" title="Imprimer" /></a>
		<?php if (($rright['planning']!=0) && ($rparameters['planning']==1))  echo "<img align=\"right\" style=\"margin:2px 10px 0px 0px; border-style: none;\"  alt=\"img\" src=\"./images/planning.png\" title=\"Planifier une intervention pour ce ticket\" onClick=\"window.open('./event_add.php?id=$_GET[id]&technician=$_SESSION[user_id]&planning=1','useradd','width=400,height=300')\"/></a>"; ?>
		<img align="right" style="margin:2px 10px 0px 0px; border-style: none;"  alt="img" src="./images/event.png" title="Créer un rappel pour ce ticket" onClick="window.open('./event_add.php?id=<?php echo $_GET['id']; ?>&technician=<?php echo $_SESSION['user_id']; ?>','useradd','width=350,height=300')"/></a>
		</h2>
		<br />
		<label  for="user">Demandeur:</label>
		<select class="textfield" id="user" name="user" onchange="submit();">
		   	<?php
			$query = mysql_query("SELECT * FROM `tusers` WHERE disable='0' ORDER BY lastname ASC, firstname ASC");
			while ($row=mysql_fetch_array($query)) {echo "<option value=\"$row[id]\">$row[lastname] $row[firstname]</option>";}
			//user selection
			if ($_POST['user'])	{$user=$_POST['user'];}	else {$user=$globalrow['user'];}
			$query = mysql_query("SELECT * FROM tusers WHERE id LIKE $user");
			$row = mysql_fetch_array($query);
			echo "<option selected value=\"$user\">$row[lastname] $row[firstname]</option>";
			?>
		</select>
		<img title="Ajouter un utilisateur" src="./images/plus.png" style="border-style: none" alt="img" value='useradd' onClick="window.open('./newticket_useradd.php','useradd','width=420,height=230')" />
		<img title="Modifier un utilisateur" src="./images/edit.png" style="border-style: none" alt="img" value='useredit' onClick="window.open('./newticket_useradd.php?id=<?php echo $globalrow['user']; ?>','useredit','width=420,height=230')" />
		<input title="Actualiser la liste" border="0" src="./images/actualiser.png" type="image" value="submit" align="absmiddle" /> 
	<?php
		//Display phone number if exist
		if ($_POST['user']) 
		{
			$query = mysql_query("SELECT * FROM `tusers` WHERE id LIKE '$_POST[user]'"); 
		}
		else
		{
			$query = mysql_query("SELECT * FROM `tusers` WHERE id LIKE '$globalrow[user]'"); 
		}
		$row=mysql_fetch_array($query);
		if ($row['phone']!="") echo "&nbsp;&nbsp;<img src=\"./images/tel.png\" border=\"0\" /> <b>$row[phone]</b>";
		if ($row['mail']!="") echo "&nbsp;<img title=\"$row[mail]\" src=\"./images/mail_min.png\" border=\"0\" />";
		
		//other demands for this user 
		if($_POST['user']) $umodif=$_POST['user']; else  $umodif=$globalrow['user'];
		$qn = mysql_query("SELECT count(*) FROM `tincidents` WHERE user LIKE '$umodif' and (state='1' OR state='2') and id NOT LIKE $_GET[id] and disable=0"); 
		while ($rn=mysql_fetch_array($qn))
		$rnn=$rn[0];
		if ($rnn!=0) echo "&nbsp;&nbsp;<i>(";
		$c=0;
		$q = mysql_query("SELECT * FROM `tincidents` WHERE user LIKE '$umodif' and (state='1' OR state='2') and id NOT LIKE $_GET[id] and disable=0"); 
		while (($r=mysql_fetch_array($q)) && ($c<7)) {	
			$c=$c+1;
			echo "<a title=\"$r[title]\" href=\"./index.php?page=ticket&id=$r[id]\">$r[id]</a>";
			if ($c<$rnn) echo ",";
			if ($c==7) echo "...";
		}  
		if ($rnn!=0) echo ")</i>";
		?>
		<br />
		<label for="technician">Technicien:</label>
		<select class="textfield" id="technician" name="technician" >
		   	<?php
			if ($_POST['technician'])
			{
				echo "coucou";
				$querytech = mysql_query("SELECT * FROM `tusers` WHERE disable='0' and id LIKE '$_POST[technician]' ");
			} else {
				$querytech = mysql_query("SELECT * FROM `tusers` WHERE disable='0' and id LIKE '$globalrow[technician]' ");		
			}
			$row=mysql_fetch_array($querytech);
			echo "<option value=\"$row[id]\" selected >$row[lastname] $row[firstname]</option>"; 
			$query = mysql_query("SELECT * FROM `tusers` WHERE disable='0' and profile LIKE '0' and id!='$globalrow[technician]' ORDER BY lastname ASC, firstname ASC") ;
			while ($row=mysql_fetch_array($query)) {echo "<option value=\"$row[id]\">$row[lastname] $row[firstname] </option>";} 
			?>
		</select>
		<?php
		if (($globalrow['creator']!=$globalrow['technician']) && ($globalrow['creator']!="0") )
		{
			// select creator name
			$query = mysql_query("SELECT firstname FROM `tusers` WHERE id LIKE '$globalrow[creator]'");
			$row=mysql_fetch_array($query);
			echo "<img src=\"./images/admin.png\" border=\"0\" /> Ouvert par $row[0]";
		}
		?>
		<br />
		<label for="category">Catégorie:</label>
		<select class="textfield" id="category" name="category" onchange="submit();">
		<?php
			$query= mysql_query("SELECT * FROM `tcategory` order by name ");
			while ($row=mysql_fetch_array($query)) 
			{
				echo "<option value=\"$row[id]\">$row[name]</option>";
				if ($_POST['category'])
				{
					if ($_POST['category']==$row['id']) echo "<option value=\"$row[id]\" selected>$row[name]</option>";
				}
				else
				{
					if ($globalrow['category']==$row['id']) echo "<option value=\"$row[id]\" selected>$row[name]</option>";
				}
			}
			if ($globalrow['category']==0 && $_POST['category']==0) echo "<option value=\"\" selected></option>";
		?>
		</select>
		<select class="textfield" id="subcat" name="subcat" >
		<?php
			if ($_POST['category'])
			{$query= mysql_query("SELECT * FROM `tsubcat` WHERE cat LIKE '$_POST[category]' order by name ASC");}
			else
			{$query= mysql_query("SELECT * FROM `tsubcat` WHERE cat LIKE '$globalrow[category]' order by name ASC");}
			
			while ($row=mysql_fetch_array($query)) 
			{
				echo "<option value=\"$row[id]\">$row[name]</option>";
				if ($_POST['subcat'])
				{
					if ($_POST['subcat']==$row['id']) echo "<option value=\"$row[id]\" selected>$row[name]</option>";
				}
				else
				{
					if ($globalrow['subcat']==$row['id']) echo "<option value=\"$row[id]\" selected>$row[name]</option>";
				}
			} 
			if ($globalrow['subcat']==0 && $_POST['subcat']==0) echo "<option value=\"\" selected></option>";
		?>
		</select>
		<img title="Ajouter une categorie" src="./images/plus.png" style="border-style: none" alt="img" value='useradd' onClick="window.open('./edit_categories.php?cat=<?php echo $globalrow['category']; ?>','useradd','width=400,height=200')" />
		<img title="Modifier une categorie" src="./images/edit.png" style="border-style: none" alt="img" value='useredit' onClick="window.open('./edit_categories.php?cat=<?php echo $_POST['category']; ?>&subcat=<?php echo $_POST['subcat']; ?>','useredit','width=400,height=200')" />
		<input title="Actualiser la liste" border="0" src="./images/actualiser.png" type="image" value="submit" align="absmiddle" /> 
		<br />
		<label for="title">Titre:</label>
		<input class="textfield" name="title" id="title" type="text" size="50"  value="<?php if ($_POST['title']) echo $_POST['title']; else echo $globalrow['title']; ?>" />
		<br />
		<label for="description">Descritption:</label>
		<br />
		<textarea class="textfield" id="description" name="description" cols="100" rows="2" ><?php if ($_POST['description']) echo $_POST['description']; else echo $globalrow['description']; ?></textarea>
		<?php include "./attachement.php";?>
		<br /><br />
		<label for="resolution">Résolution:</label>
		<br />
		&nbsp;&nbsp;<img title="Insérer la date et l'heure du jour" src="./images/date.png" onclick="insertAtCaret('resolution','<?php if ($uid!=$globalrow['technician'])  echo "$today $reqfname[firstname]:"; else echo "$today: ";?>');" /><br />
		<textarea class="textfield" id="resolution" name="resolution" cols="100" rows="2" ><?php if ($_POST['resolution']) echo $_POST['resolution']; else echo $globalrow['resolution']; ?></textarea>
		<br />
		<label for="date_create">Date de la demande:</label>
		<input style="display: inline;" class="textfield" type='text' name='date_create' value="<?php if ($_POST['date_create']) echo $_POST['date_create']; else echo $globalrow['date_create']; ?>" ><img src="./images/calendar.png" value='Calendrier' onClick="window.open('components/mycalendar/mycalendar.php?form=form&elem=date_create','Calendrier','width=400,height=400')">
		<br />
		<label for="date_hope">Date de résolution estimée:</label>
		<input style="display: inline;" class="textfield" type='text' name='date_hope'  value="<?php  if ($_POST['date_hope']) echo $_POST['date_hope']; else echo $globalrow['date_hope']; ?>" ><img src="./images/calendar.png" value='Calendrier' onClick="window.open('components/mycalendar/mycalendar.php?form=form&elem=date_hope','Calendrier','width=400,height=400')">
		<?php
			//display warning if hope date is passed
			$date_hope=$globalrow['date_hope'];
			$querydiff=mysql_query("SELECT DATEDIFF(NOW(), '$date_hope') "); 
			$resultdiff=mysql_fetch_array($querydiff);
			if ($resultdiff[0]>0 && ($globalrow['state']!="3" && $globalrow['state']!="4")) echo "<img border=\"0\" title=\"Date de résolution dépassée de $resultdiff[0] jours de retard\" src=\"./images/warning_min.png\" />";
			
		?>
		<br />
		<?php
			if ($globalrow['date_res']!="0000-00-00")
			{
				echo "
					<label for=\"date_res\">Date de résolution :</label>
					<input style=\"display: inline;\" class=\"textfield\" type='text' name='date_res'  value=".$globalrow['date_res']."  >
					<br />
				";
			}
		?>
		<label for="time">Temps passé:</label>
		<select class="textfield" id="time" name="time" >
		<?php
			$query = mysql_query("SELECT * FROM `ttime` order by min ASC");
			while ($row=mysql_fetch_array($query)) 
			{
				echo '<option value="'.$row['min'].'">'.$row['name'].'</option>';
				if (($_POST['time']==$row['min'])||($globalrow['time']==$row['min'])) echo '<option selected value="'.$row['min'].'">'.$row['name'].'</option>'; 
			}
		?>
		</select>
		<br />
		<label for="time">Temps estimé:</label>
		<select class="textfield" id="time_hope" name="time_hope" >
		<?php
			$query = mysql_query("SELECT * FROM `ttime` order by min ASC");
			while ($row=mysql_fetch_array($query)) 
			{
				echo '<option value="'.$row['min'].'">'.$row['name'].'</option>';
				if (($_POST['time_hope']==$row['min'])||($globalrow['time_hope']==$row['min'])) echo '<option selected value="'.$row['min'].'">'.$row['name'].'</option>'; 
			}
		?>
		</select>
		<?php
			//display error if time hope < time pass
		
			if (($globalrow['time_hope']<$globalrow['time']) && $globalrow['state']!='3') echo "<img border=\"0\" title=\"La durée estimée est inférieur à la durée dèja passé.\" src=\"./images/critical_min.png\" />";
			
		?>
		<br />
		<label for="priority">Priorité:</label>
		<select class="textfield" id="priority" name="priority" >
		   	<?php
			if ($_POST['priority'])
			{
				$query = mysql_query("SELECT * FROM `tpriority` WHERE number LIKE '$_POST[priority]'");
				$row=mysql_fetch_array($query);
				echo "<option value=\"$_POST[priority]\" selected >$row[name]</option>";
			}
			else
			{
				$query = mysql_query("SELECT * FROM `tpriority` WHERE number LIKE '$globalrow[priority]'");
				$row=mysql_fetch_array($query);
				echo "<option value=\"$globalrow[priority]\" selected >$row[name]</option>";
			}			
			$query = mysql_query("SELECT * FROM `tpriority`");
			while ($row=mysql_fetch_array($query)) echo "<option value=\"$row[number]\">$row[name]</option>"; 
			?>			
		</select>
		<br />
		<label for="priority">Criticité:</label>
		<select class="textfield" id="criticality" name="criticality" >
		   	<?php
			if ($_POST['criticality'])
			{
				$query = mysql_query("SELECT * FROM `tcriticality` WHERE id LIKE '$_POST[criticality]'");
				$row=mysql_fetch_array($query);
				echo "<option value=\"$_POST[criticality]\" selected >$row[name]</option>";
			}
			else
			{
				$query = mysql_query("SELECT * FROM `tcriticality` WHERE id LIKE '$globalrow[criticality]'");
				$row=mysql_fetch_array($query);
				echo "<option value=\"$globalrow[criticality]\" selected >$row[name]</option>";
			}			
			$query = mysql_query("SELECT * FROM `tcriticality` ORDER BY number");
			while ($row=mysql_fetch_array($query)) echo "<option value=\"$row[id]\">$row[name]</option>"; 
			?>			
		</select>
		<?php
		//Display criticality picture
		$query = mysql_query("SELECT * FROM `tcriticality` WHERE id LIKE '$globalrow[criticality]'");
		$row=mysql_fetch_array($query);
		echo "<img style=\"border-style: none\" alt=\"img\" src=\"./images/critical_$row[color].png\" />";
		?>
		<br />
		<label for="state">État:</label>
		<select class="textfield" id="state"  name="state" >
		   	<?php
			if ($_POST['state'])
			{
				$query = mysql_query("SELECT * FROM `tstates` WHERE id LIKE '$_POST[state]'");
				$row=mysql_fetch_array($query);
				echo "<option value=\"$_POST[state]\" selected >$row[name]</option>";
			}
			else
			{
				$query = mysql_query("SELECT * FROM `tstates` WHERE id LIKE '$globalrow[state]'");
				$row=mysql_fetch_array($query);
				echo "<option value=\"$globalrow[state]\" selected >$row[name]</option>";
			}			
			$query = mysql_query("SELECT * FROM `tstates` ORDER BY number");
			while ($row=mysql_fetch_array($query)) echo "<option value=\"$row[id]\">$row[name]</option>"; 
			?>
		</select>
		<img style="border-style: none" alt="img" src="./images/<?php echo $globalrow['state']; ?>.png" />
		<br /><br /><br />
		<div  class="buttons">
			<button name="modify" value="Enregistrer" type="submit"  class="positive"  id="modify">
				<img src="images/apply2.png" alt=""/>
				Enregistrer
			</button>
			
			<button name="quit" value="Enregistrer et Fermer" type="submit" class="positive" id="quit">	
				<img src="images/apply2.png" alt=""/>
				Enregistrer et Fermer
			</button>

			<button value="Mail" type="submit" class="regular" name="mail" id="mail">
			 <img src="images/mail_icn.png" alt=""/>
				Envoyer un mail
			</button>

			<button value="cancel" type="submit" class="negative" name="cancel" id="cancel">
				<img src="images/cross.png" alt=""/>
				Annuler
			</button>
		</div>
<br /><br /><br />

	</form>
</div>



<!-- Script allow autogrow textareas -->
<script>
$('textarea').ata();
</script>

<script type="text/javascript">
        // jQuery en action
        jQuery.noConflict();
        jQuery('#jquery').addClass('jquery');

        // Prototype en action
        $('prototype').addClassName('prototype');
</script>

<SCRIPT language="Javascript">
function insertAtCaret(areaId,text) {
	var txtarea = document.getElementById(areaId);
	var scrollPos = txtarea.scrollTop;
	var strPos = 0;
	var br = ((txtarea.selectionStart || txtarea.selectionStart == '0') ? 
		"ff" : (document.selection ? "ie" : false ) );
	if (br == "ie") { 
		txtarea.focus();
		var range = document.selection.createRange();
		range.moveStart ('character', -txtarea.value.length);
		strPos = range.text.length;
	}
	else if (br == "ff") strPos = txtarea.selectionStart;
	
	var front = (txtarea.value).substring(0,strPos);  
	var back = (txtarea.value).substring(strPos,txtarea.value.length); 
	txtarea.value=front+text+back;
	strPos = strPos + text.length;
	if (br == "ie") { 
		txtarea.focus();
		var range = document.selection.createRange();
		range.moveStart ('character', -txtarea.value.length);
		range.moveStart ('character', strPos);
		range.moveEnd ('character', 0);
		range.select();
	}
	else if (br == "ff") {
		txtarea.selectionStart = strPos;
		txtarea.selectionEnd = strPos;
		txtarea.focus();
	}
	txtarea.scrollTop = scrollPos;
}
</SCRIPT>

newticket.php

Code : Tout sélectionner

<?php
/*
Author: Flox
FileName: newticket.php
Description: page to create ticket
Version: 1.5
Last update: 15/01/2013
*/

// initialize variables 
if(!isset($userreg)) $userreg = ''; 
if(!isset($category)) $category = ''; 
if(!isset($subcat)) $subcat = ''; 
if(!isset($title)) $title = ''; 
if(!isset($date_hope)) $date_hope = ''; 
if(!isset($description)) $description = ''; 
if(!isset($resolution)) $resolution = ''; 
if(!isset($priority)) $priority = '';
if(!isset($dateres)) $dateres = '';
if(!isset($id)) $id = '';
if(!isset($id_in)) $id_in = '';
if(!isset($globalrow['time'])) $globalrow['time'] = '';
if(!isset($_POST['mail'])) $_POST['mail'] = '';
if(!isset($_POST['upload'])) $_POST['upload'] = '';
if(!isset($_POST['description'])) $_POST['description'] = '';
if(!isset($_POST['resolution'])) $_POST['resolution'] = '';
if(!isset($_POST['save'])) $_POST['save'] = '';
if(!isset($_POST['quit'])) $_POST['quit'] = '';
if(!isset($_POST['subcat'])) $_POST['subcat'] = '';
if(!isset($_POST['user'])) $_POST['user'] = '';
if(!isset($_POST['time'])) $_POST['time'] = '';
if(!isset($_POST['time_hope'])) $_POST['time_hope'] = '';
if(!isset($_POST['priority'])) $_POST['priority'] = '';
if(!isset($_POST['criticality'])) $_POST['criticality'] = '';
if(!isset($_POST['state'])) $_POST['state'] = '';
if(!isset($_POST['title'])) $_POST['title'] = '';
if(!isset($_POST['date_hope'])) $_POST['date_hope'] = '';
if(!isset($_POST['category'])) $_POST['category'] = '';
if(!isset($_SESSION['user_id'])) $_SESSION['user_id'] = '';
if(!isset($_GET['category'])) $_GET['category'] = '';
if(!isset($_GET['subcat'])) $_GET['subcat'] = '';

//Default values
if(!isset($_POST['technician'])) $_POST['technician'] = $_SESSION['user_id'];


// find incident number  
$query = mysql_query("SELECT MAX(id) FROM tincidents");
$row=mysql_fetch_array($query);
$number =$row[0]+1;

// find current date & hour 
$hour = date("H:i");
$date = date("d/m/Y");
$today = "$date $hour: ";

//Database inputs if submit
if($_POST['save']||$_POST['mail']||$_POST['quit']||$_POST['upload']) 
{
	// special char in sql query
	$_POST['description']  = str_replace('\\','\\\\',$_POST['description']);
	$_POST['resolution']  = str_replace("\\","\\\\",$_POST['resolution']);
	$_POST['title']  = str_replace("\\","\\\\",$_POST['title']);
	$_POST['description'] = str_replace("'","\'",$_POST['description']); 
	$_POST['resolution']  = str_replace("'","\'",$_POST['resolution']); 
	$_POST['title']  = str_replace("'","\'",$_POST['title']);	
	
	//insert resolution date if state is res
	if ($_POST['state']=='3') $dateres=date("Y-m-d");
	
	//unread ticket case when creator is not technician
	if($_POST['technician']!= $_SESSION['user_id']) $techread=0; else $techread=1;
	
	$query= "INSERT INTO tincidents (user,technician,title,description,resolution,date_create,date_hope,date_res,priority,criticality,state,creator,time,time_hope,category,subcat,techread) VALUES ('$_POST[user]','$_POST[technician]','$_POST[title]','$_POST[description]','$_POST[resolution]','$_POST[date_create]','$_POST[date_hope]','$dateres','$_POST[priority]','$_POST[criticality]','$_POST[state]','$_SESSION[user_id]','$_POST[time]','$_POST[time_hope]','$_POST[category]','$_POST[subcat]','$techread')";
	$exec = mysql_query($query) or die('Erreur SQL !<br />'.mysql_error());
	
	//##############################Vincent
	if($_POST['date_hope'])
	{
		$dateModifiee = $_POST['date_hope'].' 07:00:00';
		$query_vincent= "INSERT INTO tevents (technician,incident,date_start,date_end,type,disable) VALUES ('$_POST[technician]','$number','$dateModifiee','','3','0')";
		$exec_vincent = mysql_query($query_vincent) or die('Erreur SQL !<br />'.mysql_error());
	}
	//############################fin de vincent
	
	// files upload  
	include "./core/upload.php";
	
	//auto send mail
	if(($rparameters['mail_auto']==1)&&($_POST['upload']=='')){include('./core/auto_mail.php');}
	
	// send mail
	if($_POST['mail'])
	{
		// redirect
		$www = "./index.php?page=preview_mail&id=$number";
		echo '<script language="Javascript">
		<!--
		document.location.replace("'.$www.'");
		// -->
		</script>';
	}
	else if ($_POST['quit'])
	{
		echo "<div id=\"valide\"><img src=\"./images/save.png\" border=\"0\" /> Ticket sauvegardé.</div>";
		 // redirect
		$www = "./index.php?page=dashboard&techid=$_SESSION[user_id]&state=1";
		echo "<SCRIPT LANGUAGE='JavaScript'>
			<!--
			function redirect()
			{
			window.location='$www'
			}
			setTimeout('redirect()',$rparameters[time_display_msg]);
			-->
			</SCRIPT>";
	}
	else if ($_POST['save']||$_POST['upload']!='')
	{
		echo "<div id=\"valide\"><img src=\"./images/save.png\" border=\"0\" /> Ticket sauvegardé.</div>";
		 // redirect
		$www = "./index.php?page=ticket&id=$number";
		echo "<SCRIPT LANGUAGE='JavaScript'>
			<!--
			function redirect()
			{
			window.location='$www'
			}
			setTimeout('redirect()',$rparameters[time_display_msg]);
			-->
			</SCRIPT>";
	}
}
?>
<div id="catalogue">
	<form name="thisform" enctype="multipart/form-data" method="post" action="" id="thisform">
		<h2 class="sec_head"><img src="./images/create-ticket-icon.png" />
			Ouverture du ticket n°<?php echo $number; ?>
			<img align="right" title="Créer ce ticket à partir d'un modèle d'incident" src="./images/template.png" style="border-style: none" alt="img" value='useradd' onClick="window.open('./newticket_template.php?id=<?php echo $number; ?>&uid=<?php echo $_SESSION['user_id']; ?>','useradd','width=400,height=130')" />
		</h2>
		<br />
		<label for="user">Demandeur:</label>
		<select class="textfield" id="user" name="user" onchange="submit();">
		   	<?php
			//case for url parameter $user
			if ($userreg)
			{
				$query= mysql_query("SELECT * FROM `tusers` where id like '$userreg' ");
				$row=mysql_fetch_array($query);
				echo "<option value=$row[id] selected>$row[lastname] $row[firstname] </option>";
			}
			$query = mysql_query("SELECT * FROM `tusers` WHERE disable='0' ORDER BY lastname ASC, firstname ASC");
			while ($row=mysql_fetch_array($query)) echo "<option value=\"$row[id]\">$row[lastname] $row[firstname]</option>"; 
			$query = mysql_query("SELECT * FROM tusers WHERE id LIKE '$_POST[user]'");
			$row = mysql_fetch_array($query);
			if ($userreg=="") {echo "<option selected value=\"$_POST[user]\">$row[lastname] $row[firstname] </option>";}
			?>
		</select>
		<img title="Ajouter un utilisateur" src="./images/plus.png" style="border-style: none" alt="img" value='useradd' onClick="window.open('./newticket_useradd.php','useradd','width=420,height=230')" />
		<img title="Modifier un utilisateur" src="./images/edit.png" style="border-style: none" alt="img" value='useredit' onClick="window.open('./newticket_useradd.php?id=<?php echo $_POST['user']; ?>','useredit','width=420,height=230')" />
		<input title="Actualiser la liste" border="0" src="./images/actualiser.png" type="image" value="submit" align="absmiddle" /> 
		<?php
		//Display phone number if exist
		$post_user=$_POST['user'];
		$query = mysql_query("SELECT * FROM `tusers` WHERE id LIKE '$post_user' or  id LIKE '$userreg'");
		$row=mysql_fetch_array($query);
		if ($row['phone']!="") echo "&nbsp;&nbsp;&nbsp;&nbsp;<img src=\"./images/tel.png\" border=\"0\" /> <b>$row[phone]</b>&nbsp;";
		if ($row['mail']!="") echo '<img title="L\'adresse mail est bien renseignée.('.$row['mail'].')" src="./images/mail_min.png" style="border-style: none" alt="img" />';
		
		//other demands for this user 
		if($_POST['user'])
		{
			$qn = mysql_query("SELECT count(*) FROM `tincidents` WHERE user LIKE '$_POST[user]' and (state='1' OR state='2') and disable=0"); 
			while ($rn=mysql_fetch_array($qn))
			$rnn=$rn[0];
			if ($rnn!=0) echo "&nbsp;&nbsp;<i>(";
			$c=0;
			$q = mysql_query("SELECT * FROM `tincidents` WHERE user LIKE '$_POST[user]' and (state='1' OR state='2') and disable=0"); 
			while (($r=mysql_fetch_array($q)) && ($c<7)) {	
				$c=$c+1;
				echo "<a title=\"$r[title]\" href=\"./index.php?page=ticket&id=$r[id]\">$r[id]</a>";
				if ($c<$rnn) echo ",";
				if ($c==7) echo "...";
			}  
			if ($rnn!=0) echo ")</i>";
		}
		?>
		<br />
		<label for="technician">Technicien:</label>
		<select class="textfield" id="technician" name="technician" onchange="submit();">
		   	<?php
			if ($_POST['technician']!='')
			{
				$querytech = mysql_query("SELECT * FROM `tusers` WHERE disable='0' and id LIKE '$_POST[technician]' ");
				$row=mysql_fetch_array($querytech);
				echo "<option value=\"$row[id]\" selected >$row[lastname] $row[firstname]</option>"; 
				echo "<option value=\"\">Aucun</option>";
			
			} else {
				echo "<option value=\"\" Selected>Aucun</option>";
			}
			
			$query = mysql_query("SELECT * FROM `tusers` WHERE disable='0' and profile LIKE '0' and id!='$_SESSION[user_id]' ORDER BY lastname ASC, firstname ASC");
			while ($row=mysql_fetch_array($query)) {echo "<option value=\"$row[id]\">$row[lastname] $row[firstname]</option>";} 
			?>
		</select>
		<br />
		<label for="category">Catégorie:</label>
		<select class="textfield" id="category" name="category" onchange="submit();">
		   	<?php
			//case for url parameter $category for reload list
			if ($_GET['category']) 
			{
				$query= mysql_query("SELECT * FROM `tcategory` where id like '$_GET[category]' ");
				$row=mysql_fetch_array($query);
				echo '<option value='.$row['id'].'selected>'.$row['name'].'</option>';
			}
			else {echo '<option value='.$row['id'].'selected>'.$row['name'].'</option>';}
			
			$query= mysql_query("SELECT * FROM `tcategory` order by name ");
			while ($row=mysql_fetch_array($query)) 
			{
				echo '<option value="'.$row['id'].'">'.$row['name'].'</option>';
				if ($_POST['category']==$row['id']) echo '<option value="'.$row['id'].'" selected>'.$row['name'].'</option>';
			}
			?>
		</select>
		<select class="textfield" id="subcat" name="subcat" onchange="submit();">
		   	<?php
			if ($_GET['subcat']) 
			{
				$query= mysql_query("SELECT * FROM tsubcat WHERE id='$_POST[subcat]' ");
				$row=mysql_fetch_array($query);
				echo '<option value='.$row['id'].'selected>'.$row['name'].'</option>';
			}
			$query= mysql_query("SELECT * FROM `tsubcat` WHERE cat LIKE '$_POST[category]' order by name ASC");
			while ($row=mysql_fetch_array($query)) 
			{
				echo '<option value="'.$row['id'].'">'.$row['name'].'</option>';
				if ($_POST['subcat']==$row['id']) echo '<option value="'.$row['id'].'" selected>'.$row['name'].'</option>';
			} 
			?>
		</select>
		<img title="Ajouter une categorie" src="./images/plus.png" style="border-style: none" alt="img" value='useradd' onClick="window.open('./edit_categories.php?cat=<?php echo $_POST['category']; ?>','useradd','width=400,height=200')" />
		<img title="Modifier une categorie" src="./images/edit.png" style="border-style: none" alt="img" value='useredit' onClick="window.open('./edit_categories.php?cat=<?php echo $_POST['category']; ?>&subcat=<?php echo $_POST['subcat']; ?>','useredit','width=400,height=200')" />
		<input title="Actualiser la liste" border="0" src="./images/actualiser.png" type="image" value="submit" align="absmiddle" /> 
		<br />
		<label for="title">Titre:</label>
		<input class="textfield" name="title" id="title" type="text" size="50" value="<?php echo $_POST['title']; ?>"/>
		<br /><br />
		<label for="description">Description:</label>
		<br />
		<textarea class="textfield" id="description" name="description" cols="100" rows="2"  ><?php echo $_POST['description']; ?></textarea>
		<?php include "./attachement.php"; ?>
		<br /><br />
		<label for="resolution">Résolution:</label>
		<br />&nbsp;&nbsp;<img title="Insérer la date et l'heure du jour" src="./images/date.png" onclick="insertAtCaret('resolution','<?php echo $today; ?>');" />
		<textarea class="textfield" id="resolution" name="resolution" cols="100" rows="2"><?php echo $_POST['resolution']; ?></textarea>
		<br />
		<label for="date_create">Date de la demande:</label>
		<input style="display:inline;" class="textfield" type='text' name='date_create'  value="<?php echo date("Y-m-d");?>" />
		<img src="./images/calendar.png" value='Calendrier' onClick="window.open('components/mycalendar/mycalendar.php?form=thisform&elem=date_create','Calendrier','width=400,height=400')" />
		<br />
		<label for="date_hope">Date de résolution estimée:</label>
		<input style="display: inline;" class="textfield" type='text' name='date_hope'  value="<?php echo $_POST['date_hope']; ?>" />
		<img src="./images/calendar.png" value='Calendrier' onClick="window.open('components/mycalendar/mycalendar.php?form=thisform&elem=date_hope','Calendrier','width=400,height=400')" />
		<br />
		<label for="time">Temps passé:</label>
		<select class="textfield" id="time" name="time" > 
			<?php
			$query = mysql_query("SELECT * FROM `ttime` order by min ASC");
			while ($row=mysql_fetch_array($query)) {
				echo '<option value="'.$row['min'].'">'.$row['name'].'</option>';
				if ($_POST['time']==$row['min']) echo '<option selected value="'.$row['min'].'">'.$row['name'].'</option>'; 
			}
			?>
		</select>
		<br />
		<label for="time">Temps estimé:</label>
		<select class="textfield" id="time_hope" name="time_hope" > 
			<?php
			$query = mysql_query("SELECT * FROM `ttime` order by min ASC");
			while ($row=mysql_fetch_array($query)) {
				echo '<option value="'.$row['min'].'">'.$row['name'].'</option>';
				if ($_POST['time_hope']==$row['min']) echo '<option selected value="'.$row['min'].'">'.$row['name'].'</option>'; 
			}
			?>
		</select>
		<br />
		<label for="priority">Priorité:</label>
		<select class="textfield" id="priority" name="priority" >
		   	<?php
			$query = mysql_query("SELECT * FROM `tpriority` order by number ASC");
			while ($row=mysql_fetch_array($query)) {
				echo '<option value="'.$row['number'].'">'.$row['name'].'</option>'; 
				if ($_POST['priority']==$row['number']) echo '<option value="'.$row['number'].'">'.$row['name'].'</option>'; 
			}
			$q= mysql_query("SELECT * FROM `tpriority` where number=(select max(number) from tpriority)");
			$row=mysql_fetch_array($q);
			 echo '<option selected value="'.$row['number'].'">'.$row['name'].'</option>'; 
			?>		
		</select>
		<br />
		<label for="criticality">Criticité:</label>
		<select class="textfield" id="criticality" name="criticality" >
		   	<?php
			$query = mysql_query("SELECT * FROM `tcriticality` order by number ASC");
			while ($row=mysql_fetch_array($query)) {
				echo '<option value="'.$row['id'].'">'.$row['name'].'</option>'; 
				if ($_POST['priority']==$row['id']) echo '<option value="'.$row['id'].'">'.$row['name'].'</option>'; 
			}
			$q= mysql_query("SELECT * FROM `tcriticality` where number=(select max(number) from tcriticality)");
			$row=mysql_fetch_array($q);
			 echo '<option selected value="'.$row['id'].'">'.$row['name'].'</option>'; 
			?>		
		</select>
		<br />
		<label for="state">Etat:</label>
		<select class="textfield" id="state" name="state"  >
		   	<?php
			$query = mysql_query("SELECT * FROM `tstates` ORDER BY number");
			while ($row=mysql_fetch_array($query)) {
				echo '<option value="'.$row['id'].'">'.$row['name'].'</option>'; 
				if ($_POST['state']==$row['id']) {
					echo '<option selected value="'.$row['id'].'">'.$row['name'].'</option>';
				} elseif ($row['id']==1) {
					echo '<option selected value="'.$row['id'].'">'.$row['name'].'</option>';
				}
			}
			
			?>
		</select>
		<br />
<div  class="buttons">
<br /><br />
			<button name="save" value="Enregistrer" type="submit"  class="positive"  id="save">
				<img src="images/apply2.png" alt=""/>
				Enregistrer
			</button>
			
			<button name="quit" value="Enregistrer et Fermer" type="submit" class="positive" id="quit">	
				<img src="images/apply2.png" alt=""/>
				Enregistrer et Fermer
			</button>

			<button name="mail" value="Mail" type="submit" class="regular" name="mail" id="mail">
			 <img src="images/mail_icn.png" alt=""/>
				Envoyer un mail
			</button>

			<button name="cancel" value="cancel" type="submit" class="negative" name="cancel" id="cancel">
				<img src="images/cross.png" alt=""/>
				Annuler
			</button>
			<br /><br /><br /><br />
</div>

	</form>
</div>

<!-- Script allow autogrow textareas -->
<script type="text/javascript">
$('textarea').ata();
</script>

<script type="text/javascript">
        // jQuery en action
        jQuery.noConflict();
        jQuery('#jquery').addClass('jquery');

        // Prototype en action
        $('prototype').addClassName('prototype');
</script>

<SCRIPT type="text/javascript">
function insertAtCaret(areaId,text) {
	var txtarea = document.getElementById(areaId);
	var scrollPos = txtarea.scrollTop;
	var strPos = 0;
	var br = ((txtarea.selectionStart || txtarea.selectionStart == '0') ? 
		"ff" : (document.selection ? "ie" : false ) );
	if (br == "ie") { 
		txtarea.focus();
		var range = document.selection.createRange();
		range.moveStart ('character', -txtarea.value.length);
		strPos = range.text.length;
	}
	else if (br == "ff") strPos = txtarea.selectionStart;
	
	var front = (txtarea.value).substring(0,strPos);  
	var back = (txtarea.value).substring(strPos,txtarea.value.length); 
	txtarea.value=front+text+back;
	strPos = strPos + text.length;
	if (br == "ie") { 
		txtarea.focus();
		var range = document.selection.createRange();
		range.moveStart ('character', -txtarea.value.length);
		range.moveStart ('character', strPos);
		range.moveEnd ('character', 0);
		range.select();
	}
	else if (br == "ff") {
		txtarea.selectionStart = strPos;
		txtarea.selectionEnd = strPos;
		txtarea.focus();
	}
	txtarea.scrollTop = scrollPos;
}
</SCRIPT>

Ptitvincou · ven. 22 févr. 2013 10:39

planning.php

Code : Tout sélectionner

<?php
/*
Author: Flox
File name: planning.php
Description: display planning
Version: 1.0
Creation date: 28/12/2012
Last update: 24/01/2013
*/

// initialize variables 
if(!isset($_GET['view'])) $_GET['view'] = '';
if(!isset($mon_color)) $mon_color = '';
if(!isset($tue_color)) $tue_color = '';
if(!isset($wed_color)) $wed_color = '';
if(!isset($thu_color)) $thu_color = '';
if(!isset($fri_color)) $fri_color = '';
if(!isset($sat_color)) $sat_color = '';
if(!isset($sun_color)) $sun_color = '';
if(!isset($cursor)) $cursor = '';
if(!isset($previous)) $previous = '';
if(!isset($next)) $next = '';

if(!isset($_GET['next'])) $_GET['next'] = '';
if(!isset($_GET['previous'])) $_GET['previous'] = '';
if(!isset($_GET['cursor'])) $_GET['cursor'] = '';
if(!isset($_GET['delete'])) $_GET['delete'] = '';

//default settings
if ($_GET['view']=='') $_GET['view']="week";
if ($next=='') $next=0;
if ($previous=='') $previous=0;


//calc dates
$cursor=$_GET['cursor']+$_GET['next']-+$_GET['previous'];
$current = date("Y-m-d H:i");
$week = date("W")-1 + $cursor;
$year = date("Y");

$monday=strtotime('First Monday January '.$year.' +'.($week-1).' Week');
$tuesday=strtotime('First Tuesday January '.$year.' +'.($week-1).' Week');
$wednesday=strtotime('First Wednesday January '.$year.' +'.($week).' Week');
$thursday=strtotime('First Thursday January '.$year.' +'.($week).' Week');
$friday=strtotime('First Friday January '.$year.' +'.($week).' Week');
$saturday=strtotime('First Saturday January '.$year.' +'.($week).' Week');
$sunday=strtotime('First Sunday January '.$year.' +'.($week).' Week');

$frday = array ('Dimanche', 'Lundi', 'Mardi', 'Mercredi', 'Jeudi', 'Vendredi', 'Samedi');
$frmonth = array ('Janvier', 'Février', 'Mars', 'Avril', 'Mai', 'Juin', 'Juillet', 'Aout', 'Septembre', 'Octobre', 'Novembre', 'Décembre');


//Delete events
if($_GET['delete']!='')
{
//disable ticket
$query = "DELETE FROM tevents WHERE incident=$_GET[delete]";
$exec = mysql_query($query) or die('Erreur SQL !<br /><br />'.mysql_error());
}



//Display Head
echo "<h2 class=\"sec_head\"> "; 

if ($_GET['view']=='day') echo 'Planning du '.$frday[date('w')].' '.date("d/m/Y"); 
if ($_GET['view']=='week') echo 'Planning du '.date("d/m/Y", strtotime('First Monday January '.$year.' +'.($week-1).' Week')).' au '.date("d/m/Y", strtotime('First Monday January '.$year.' +'.$week.' Week -1 day')); 

echo "</h2>";
echo'
<br />
<div id="downmenu">
		<ul>
			<li '; if ($_GET['view']=="week") echo "class=\"active\""; echo '><a href="./index.php?page=planning&view=week">Semaine</a></li>
		</ul>
</div>
		&nbsp;&nbsp;
		<a href="./index.php?page=planning&view=week&cursor='.$cursor.'&previous=1"><img alt="img" src="./images/left.png" title="Semaine précédente" /></a>
		<a href="./index.php?page=planning&view=week&cursor='.$cursor.'&next=1"><img alt="img" src="./images/right.png" title="Semaine suivante" /></a>

';
//######################################vincent
if($_POST['vincent_technician'])
{
	$vincent_technician=$_POST['vincent_technician'];
	//Select name of technician
	$vincent_querytech= mysql_query("SELECT * FROM tusers WHERE id = $vincent_technician"); 
	$vincent_resulttech=mysql_fetch_array($vincent_querytech);
	echo '<h2><br />Technicien sélectionné: '.$vincent_resulttech['firstname'].'</h2>';
}
else
{
	$vincent_technician='%';
}
?>
<center>
	<form method="post" action="" name="technician">
		<br />
		<select name="vincent_technician" onchange=submit()>
			<?php
			$query = mysql_query("SELECT * FROM tusers WHERE profile=0 and disable=0");				
			while ($row=mysql_fetch_array($query)) {
				if ($row['id'] == $_POST['tech']) $selected1="selected" ;
				if ($row['id'] == $_POST['tech']) $find="1" ;
				echo "<option value=\"$row[id]\" $selected1>$row[firstname] $row[lastname]</option>"; 
				$selected1="";
			} 
			echo "<option value=\"%\" >Tous les techniciens</option>";
			if ($find!="1") echo "<option value=\"%\" selected>Tous les techniciens</option>";												
			?>
		</select> 
	</form>
</center>
<?php

//################################################ fin vincent


////////////////////////////////////////////////////////////WEEK VIEW//////////////////////////////////////////////////////////////////
if ($_GET['view']=='week') 
{
	$period='Semaine '.date("W"); 
	$date=date("Y-m-d");
	//find day for display green on currrent day
	if(date("D")=='Mon' && date("j")==date("d", $monday)) $mon_color='bgcolor="#CEF6CE"';
	if(date("D")=='Tue' && date("j")==date("d", $tuesday)) $tue_color='bgcolor="#CEF6CE"';
	if(date("D")=='Wed' && date("j")==date("d", $wednesday)) $wed_color='bgcolor="#CEF6CE"';
	if(date("D")=='Thu' && date("j")==date("d", $thursday)) $thu_color='bgcolor="#CEF6CE"';
	if(date("D")=='Fri' && date("j")==date("d", $friday)) $fri_color='bgcolor="#CEF6CE"';

	$sat_color='bgcolor="#F2F5A9"';
	$sun_color='bgcolor="#F2F5A9"';
	
	echo"<table>";
	echo '<th colspan="8">Semaine '.date("W", strtotime('First Monday January '.$year.' +'.($week-1).' Week')).' </th>';
	//Display first Line
	echo '<tr>
			<td></td>
			<td '.$mon_color.' align="center">
				<b>
				'.$frday[date("w", $monday)].'
				'.date("d", $monday).'
				'.$frmonth[date("m", $monday)-1].' 
				</b>
			</td>
			<td '.$tue_color.' align="center">
				<b>
				'.$frday[date("w", $tuesday)].'
				'.date("d", $tuesday).'
				'.$frmonth[date("m", $tuesday)-1].' 
				</b>
			</td>
			<td '.$wed_color.' align="center">
				<b>
				'.$frday[date("w", $wednesday)].'
				'.date("d", $wednesday).'
				'.$frmonth[date("m", $wednesday)-1].' 
				</b>
			</td>
			<td '.$thu_color.' align="center">
				<b>
				'.$frday[date("w", $thursday)].'
				'.date("d", $thursday).'
				'.$frmonth[date("m", $thursday)-1].' 
				</b>
			</td>
			<td '.$fri_color.' align="center">
				<b>
				'.$frday[date("w", $friday)].'
				'.date("d", $friday).'
				'.$frmonth[date("m", $friday)-1].' 
				</b>
			</td>
			<td '.$sat_color.' align="center">
				<b>
				'.$frday[date("w", $saturday)].'
				'.date("d", $saturday).'
				'.$frmonth[date("m", $saturday)-1].' 
				</b>
			</td>
			<td '.$sun_color.' align="center">
				<b>
				'.$frday[date("w", $sunday)].'
				'.date("d", $sunday).'
				'.$frmonth[date("m", $sunday)-1].' 
				</b>
			</td align="center">
	</tr>';
	//Display each time line
	for ($i = 7; $i <= 19; $i++) 
	{ 
		echo '
		<tr>
			<td><b>'.$i.'h</b></td>
			<td '.$mon_color.'>';
				// find Monday date
				$date=date("Y-m-d", strtotime('First Monday January '.$year.' +'.($week-1).' Week'));
				if($vincent_technician!='%')// si un technicien est selectionné
				{
					$query= mysql_query("SELECT * FROM tevents WHERE technician=$vincent_technician AND disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				} else { // si pas de techniciens selectionné on affiche tous les events
					$query= mysql_query("SELECT * FROM tevents WHERE disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				}
				while($row= mysql_fetch_array($query))
				{
					if ($row['incident']!='')
					{
						if ($row['type']==1) $type='<img src="./images/clock2.png" border="0" />'; else $type='<img src="./images/planning.png" border="0" />';
						$query= mysql_query( "SELECT * FROM `tincidents` WHERE id=$row[incident] ");
						$row = mysql_fetch_array($query);
						echo '<a title="Voir le ticket '.$row['id'].'" href="./index.php?page=ticket&id='.$row['id'].'">'.$type.' '.$row['title'].'</a>';
						echo '<a title="Supprimer cet évenement" href="./index.php?page=planning&view='.$_GET['view'].'&cursor='.$_GET['cursor'].'&next='.$_GET['next'].'&delete='.$row['id'].'"><img src="./images/delete.png" /></a>';
					}
				}
			echo '
			</td>
			<td '.$tue_color.' >';
				// find Tuesday date
				$date=date("Y-m-d", strtotime('First Tuesday January '.$year.' +'.($week-1).' Week'));
				if($vincent_technician!='%')
				{
					$query= mysql_query("SELECT * FROM tevents WHERE technician=$vincent_technician AND disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				} else {
					$query= mysql_query("SELECT * FROM tevents WHERE disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				}
				//$row = mysql_fetch_array($query);
				while($row= mysql_fetch_array($query))
				{	
					if ($row['incident']!='')
					{
						if ($row['type']==1) $type='<img src="./images/clock2.png" border="0" />'; else $type='<img src="./images/planning.png" border="0" />';
						$query2= mysql_query( "SELECT * FROM `tincidents` WHERE id=$row[incident] ");
						$row2 = mysql_fetch_array($query2);
						echo '<a title="Voir le ticket '.$row2['id'].'" href="./index.php?page=ticket&id='.$row2['id'].'">'.$type.' '.$row2['title'].'</a>';
						echo '<a title="Supprimer cet évenement" href="./index.php?page=planning&view='.$_GET['view'].'&cursor='.$_GET['cursor'].'&next='.$_GET['next'].'&delete='.$row2['id'].'"><img src="./images/delete.png" /></a><br />';
					}
				}
			echo '
			</td>
			<td '.$wed_color.'>';
				// find Wednesday date
				$date=date("Y-m-d", strtotime('First Wednesday January '.$year.' +'.($week).' Week'));
				if($vincent_technician!='%')
				{
					$query= mysql_query("SELECT * FROM tevents WHERE technician=$vincent_technician AND disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				} else {
					$query= mysql_query("SELECT * FROM tevents WHERE disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				}
				//$row = mysql_fetch_array($query);
				while($row= mysql_fetch_array($query))
				{	
					if ($row['incident']!='')
					{
						if ($row['type']==1) $type='<img src="./images/clock2.png" border="0" />'; else $type='<img src="./images/planning.png" border="0" />';
						$query2= mysql_query( "SELECT * FROM `tincidents` WHERE id=$row[incident] ");
						$row2 = mysql_fetch_array($query2);
						echo '<a title="Voir le ticket '.$row2['id'].'" href="./index.php?page=ticket&id='.$row2['id'].'">'.$type.' '.$row2['title'].'</a>';
						echo '<a title="Supprimer cet évenement" href="./index.php?page=planning&view='.$_GET['view'].'&cursor='.$_GET['cursor'].'&next='.$_GET['next'].'&delete='.$row2['id'].'"><img src="./images/delete.png" /></a><br />';
					}
				}
			echo '
			</td>
			<td '.$thu_color.'>';
				// find Tursday date
				$date=date("Y-m-d", strtotime('First Thursday January '.$year.' +'.($week).' Week'));
				if($vincent_technician!='%')
				{
					$query= mysql_query("SELECT * FROM tevents WHERE technician=$vincent_technician AND disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				} else {
					$query= mysql_query("SELECT * FROM tevents WHERE disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				}
				//$row = mysql_fetch_array($query);
				while($row= mysql_fetch_array($query))
				{	
					if ($row['incident']!='')
					{
						if ($row['type']==1) $type='<img src="./images/clock2.png" border="0" />'; else $type='<img src="./images/planning.png" border="0" />';
						$query2= mysql_query( "SELECT * FROM `tincidents` WHERE id=$row[incident] ");
						$row2 = mysql_fetch_array($query2);
						echo '<a title="Voir le ticket '.$row2['id'].'" href="./index.php?page=ticket&id='.$row2['id'].'">'.$type.' '.$row2['title'].'</a>';
						echo '<a title="Supprimer cet évenement" href="./index.php?page=planning&view='.$_GET['view'].'&cursor='.$_GET['cursor'].'&next='.$_GET['next'].'&delete='.$row2['id'].'"><img src="./images/delete.png" /></a><br />';
					}
				}
			echo '
			</td>
			<td '.$fri_color.'>';
				// find Friday date
				$date=date("Y-m-d", strtotime('First Friday January '.$year.' +'.($week).' Week'));
				if($vincent_technician!='%')
				{
					$query= mysql_query("SELECT * FROM tevents WHERE technician=$vincent_technician AND disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				} else {
					$query= mysql_query("SELECT * FROM tevents WHERE disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				}
				//$row = mysql_fetch_array($query);
				while($row= mysql_fetch_array($query))
				{	
					if ($row['incident']!='')
					{
						if ($row['type']==1) $type='<img src="./images/clock2.png" border="0" />'; else $type='<img src="./images/planning.png" border="0" />';
						$query2= mysql_query( "SELECT * FROM `tincidents` WHERE id=$row[incident] ");
						$row2 = mysql_fetch_array($query2);
						echo '<a title="Voir le ticket '.$row2['id'].'" href="./index.php?page=ticket&id='.$row2['id'].'">'.$type.' '.$row2['title'].'</a>';
						echo '<a title="Supprimer cet évenement" href="./index.php?page=planning&view='.$_GET['view'].'&cursor='.$_GET['cursor'].'&next='.$_GET['next'].'&delete='.$row2['id'].'"><img src="./images/delete.png" /></a><br />';
					}
				}
			echo '
			</td>
			<td '.$sat_color.'>';
				// find Saturday date
				$date=date("Y-m-d", strtotime('First Saturday January '.$year.' +'.($week).' Week'));
				if($vincent_technician!='%')
				{
					$query= mysql_query("SELECT * FROM tevents WHERE technician=$vincent_technician AND disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				} else {
					$query= mysql_query("SELECT * FROM tevents WHERE disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				}
				//$row = mysql_fetch_array($query);
				while($row= mysql_fetch_array($query))
				{	
					if ($row['incident']!='')
					{
						if ($row['type']==1) $type='<img src="./images/clock2.png" border="0" />'; else $type='<img src="./images/planning.png" border="0" />';
						$query2= mysql_query( "SELECT * FROM `tincidents` WHERE id=$row[incident] ");
						$row2 = mysql_fetch_array($query2);
						echo '<a title="Voir le ticket '.$row2['id'].'" href="./index.php?page=ticket&id='.$row2['id'].'">'.$type.' '.$row2['title'].'</a>';
						echo '<a title="Supprimer cet évenement" href="./index.php?page=planning&view='.$_GET['view'].'&cursor='.$_GET['cursor'].'&next='.$_GET['next'].'&delete='.$row2['id'].'"><img src="./images/delete.png" /></a><br />';
					}
				}
			echo '
			</td>
			<td '.$sun_color.'>';
				// find Sunday date
				$date=date("Y-m-d", strtotime('First Sunday January '.$year.' +'.($week).' Week'));
				if($vincent_technician!='%')
				{
					$query= mysql_query("SELECT * FROM tevents WHERE technician=$vincent_technician AND disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				} else {
					$query= mysql_query("SELECT * FROM tevents WHERE disable!=1 AND (date_start='$date $i:00' OR date_end='$date $i:00' OR (date_start<'$date $i:00' AND date_end>'$date $i:00'))");
				}
				//$row = mysql_fetch_array($query);
				while($row= mysql_fetch_array($query))
				{	
					if ($row['incident']!='')
					{
						if ($row['type']==1) $type='<img src="./images/clock2.png" border="0" />'; else $type='<img src="./images/planning.png" border="0" />';
						$query2= mysql_query( "SELECT * FROM `tincidents` WHERE id=$row[incident]");
						$row2 = mysql_fetch_array($query2);
						echo '<a title="Voir le ticket '.$row2['id'].'" href="./index.php?page=ticket&id='.$row2['id'].'">'.$type.' '.$row2['title'].'</a>';
						echo '<a title="Supprimer cet évenement" href="./index.php?page=planning&view='.$_GET['view'].'&cursor='.$_GET['cursor'].'&next='.$_GET['next'].'&delete='.$row2['id'].'"><img src="./images/delete.png" /></a><br />';
					}
				}
			echo '
			</td>
		</tr>';
	}
		
	echo "</table>";
} 
?>

Drakounet · ven. 22 févr. 2013 11:37

Je vais être un peu embêtant, si vous pouvez mettre le poste dans contribution ça serait super