Enregistrement d'un utilisateur impossible

[baptiste.borde]

Bonjour à tous,

Je suis nouveau sur GESTUP et je rencontre un problème.
L'installation c'est bien effectuée sur Debian, mais lorsque je teste l'enregistrement d'un nouvel utilisateur via le bouton "s'enregistrer" sur la page de connexion, la page se charge puis la connexion est perdue.

01_page_enregistrement.png (11.85 Kio) Vu 2038 fois

02_erreur_page.png (19.22 Kio) Vu 2038 fois

avez-vous une idée de cette erreur ?

Voici les informations concernant GESTUP :

3.2.19

Merci par avance.

[Flox]

Bonjour,
Pouvez-vous transmettre une impression écran de votre page système.

Cdt

[baptiste.borde]

Merci pour la réponse rapide.
La voici :

03_systeme_01.png (62.65 Kio) Vu 2032 fois

03_systeme_02.png (92.29 Kio) Vu 2032 fois

[Flox]

Bonjour,

Pouvez vous activer le mode débug de l'application depuis les paramètres généraux puis revenir sur la page d'enregistrement d'un utilisateur et indiquer si un message d'erreur apparaît ?

Cdt

[baptiste.borde]

Voici le seul message qui apparait en haut de la page :

DEBUG MODE : user validation
check date : 2021-02-18

Après quelques seconde, la page ne se charge plus et perd la connexion vers le site web, comme sur le deuxième screen.

[Flox]

Pouvez transmettre le log d'erreur apache ?

Cdt

[baptiste.borde]

Lequel voulez-vous exactement ?

[Flox]

Transmettre le fichier /var/log/apache2/error.log

[baptiste.borde]

Voila :

Code : Tout sélectionner

[Tue Apr 12 00:00:19.400648 2022] [mpm_prefork:notice] [pid 742] AH00163: Apache/2.4.53 (Debian) configured -- resuming normal operations
[Tue Apr 12 00:00:19.400701 2022] [core:notice] [pid 742] AH00094: Command line: '/usr/sbin/apache2'
[Tue Apr 12 08:47:38.455331 2022] [php7:warn] [pid 7503] [client 10.0.100.30:9577] PHP Warning:  ftp_get(/var/www/html/admin/../download/patch_3.2.16.zip): failed to open stream: Permission denied in /var/www/html/admin/update.php on line 299, referer: http://10.99.99.114/index.php?page=admin&subpage=update
[Tue Apr 12 08:47:38.455427 2022] [php7:warn] [pid 7503] [client 10.0.100.30:9577] PHP Warning:  ftp_get(): Error opening /var/www/html/admin/../download/patch_3.2.16.zip in /var/www/html/admin/update.php on line 299, referer: http://10.99.99.114/index.php?page=admin&subpage=update
[Tue Apr 12 08:50:55.082840 2022] [php7:warn] [pid 8617] [client 10.0.100.30:9642] PHP Warning:  ftp_get(/var/www/html/admin/../download/patch_3.2.16.zip): failed to open stream: Permission denied in /var/www/html/admin/update.php on line 299, referer: http://10.99.99.114/index.php?page=admin&subpage=update
[Tue Apr 12 08:50:55.082944 2022] [php7:warn] [pid 8617] [client 10.0.100.30:9642] PHP Warning:  ftp_get(): Error opening /var/www/html/admin/../download/patch_3.2.16.zip in /var/www/html/admin/update.php on line 299, referer: http://10.99.99.114/index.php?page=admin&subpage=update
[Tue Apr 12 08:54:29.461540 2022] [php7:warn] [pid 8615] [client 10.0.100.30:9688] PHP Warning:  ftp_get(/var/www/html/admin/../download/patch_3.2.16.zip): failed to open stream: Permission denied in /var/www/html/admin/update.php on line 299, referer: http://10.99.99.114/index.php?page=admin&subpage=update
[Tue Apr 12 08:54:29.461667 2022] [php7:warn] [pid 8615] [client 10.0.100.30:9688] PHP Warning:  ftp_get(): Error opening /var/www/html/admin/../download/patch_3.2.16.zip in /var/www/html/admin/update.php on line 299, referer: http://10.99.99.114/index.php?page=admin&subpage=update
[Tue Apr 12 09:06:43.932910 2022] [mpm_prefork:notice] [pid 742] AH00170: caught SIGWINCH, shutting down gracefully
[Tue Apr 12 09:06:44.165801 2022] [mpm_prefork:notice] [pid 9667] AH00163: Apache/2.4.53 (Debian) configured -- resuming normal operations
[Tue Apr 12 09:06:44.165947 2022] [core:notice] [pid 9667] AH00094: Command line: '/usr/sbin/apache2'
[Tue Apr 12 09:06:46.992272 2022] [autoindex:error] [pid 9669] [client 10.99.99.114:37542] AH01276: Cannot serve directory /var/www/html/components/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Tue Apr 12 09:14:18.440783 2022] [autoindex:error] [pid 9668] [client 10.99.99.114:37552] AH01276: Cannot serve directory /var/www/html/components/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Tue Apr 12 09:15:07.769377 2022] [autoindex:error] [pid 9669] [client 10.99.99.114:37554] AH01276: Cannot serve directory /var/www/html/components/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Tue Apr 12 09:15:59.024226 2022] [autoindex:error] [pid 9668] [client 10.99.99.114:37556] AH01276: Cannot serve directory /var/www/html/components/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Tue Apr 12 09:16:23.428321 2022] [autoindex:error] [pid 9671] [client 10.99.99.114:37558] AH01276: Cannot serve directory /var/www/html/components/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Tue Apr 12 09:20:42.786193 2022] [autoindex:error] [pid 9678] [client 10.99.99.114:37560] AH01276: Cannot serve directory /var/www/html/components/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Tue Apr 12 09:27:25.842251 2022] [php7:notice] [pid 9672] [client 10.0.100.30:10348] PHP Notice:  Undefined index: observer1 in /var/www/html/core/auto_mail.php on line 152, referer: http://10.99.99.114/index.php?page=ticket&action=new&userid=1&state=&view=&date_start=&date_end=
[Tue Apr 12 09:27:25.842323 2022] [php7:notice] [pid 9672] [client 10.0.100.30:10348] PHP Notice:  Undefined index: observer2 in /var/www/html/core/auto_mail.php on line 162, referer: http://10.99.99.114/index.php?page=ticket&action=new&userid=1&state=&view=&date_start=&date_end=
[Tue Apr 12 09:27:25.842339 2022] [php7:notice] [pid 9672] [client 10.0.100.30:10348] PHP Notice:  Undefined index: observer3 in /var/www/html/core/auto_mail.php on line 171, referer: http://10.99.99.114/index.php?page=ticket&action=new&userid=1&state=&view=&date_start=&date_end=

[Flox]

Pouvez-vous essayer de passer en version 3.2.20 et re-essayer